Shipping Policy

Order Processing

Nuvola strives to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment. Please note that processing times may vary due to high volumes of orders or other unforeseen circumstances.

Domestic Shipping — United States

For domestic orders within the United States, Nuvola offers the following shipping options:

Shipping Method	Shipping Cost	Estimated Delivery
Standard/Free	Free	5–7 business days
Expedited	Calculated at checkout	3–5 business days
Express	Calculated at checkout	1–3 business days

International Shipping

For international orders, please allow 7–21 business days for delivery. Customs and duties are the responsibility of the customer, and Nuvola is not responsible for any additional fees or taxes imposed by the destination country.

Order Tracking

Once your order has shipped, you will receive a tracking email with details on how to monitor the status of your shipment. You can use this tracking information to stay up-to-date on the delivery of your order.

Lost or Damaged Shipments

If your order is lost or damaged in transit, please contact us within 10 days of the expected delivery date. When contacting us, please include your order number and photos of the damaged item(s), if applicable. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to reach out to us at support@nuvola.shop. We are committed to providing you with the best possible service and will respond to your inquiry as soon as possible.

Last updated: June 15, 2026